Marcura Acquires Fairway Maritime, Expands US Demurrage Claims Services

DUBAI, Jakartaweekly.com— Maritime technology company Marcura has acquired the business assets of Fairway Maritime LLC, a US-based specialist in demurrage and marine claims management.

The acquisition strengthens Marcura’s demurrage claims management services in the United States while expanding its expertise across tanker shipping, inland barges, and commodity trading.

Marcura Group Chief Executive Officer Henrik Hyldahn said the company’s technology platform leverages artificial intelligence (AI) to automate the most time-consuming tasks in the claims process, including reviewing documents, extracting contractual clauses, and standardizing calculations.

However, he emphasized that AI still requires continuous oversight and training from industry experts to ensure accuracy and reliability.

“AI is not a project you complete; it is a process that runs every day. It only remains reliable when experts continuously train and refine it. Ultimately, the outcome still depends on commercial judgment. Complex demurrage cases occur frequently, and Fairway has spent two decades building expertise in handling them,” Hyldahn said.

He added that the acquisition of Fairway Maritime follows Marcura’s previous acquisitions of HubSE and Shipdem. With the latest transaction, Marcura claims its Marcura Claims division has become the industry’s largest laytime processing provider by volume.

Marcura Claims now offers a comprehensive range of services, including self-service laytime calculation tools, AI-assisted claims processing, and fully managed claims services across all major cargo segments.

Meanwhile, Fairway Maritime Managing Partner Tom Black said the company was founded on a commitment to managing the entire claims process for customers—from receiving documentation through claim resolution and collection.

According to Black, joining Marcura will further strengthen those capabilities through advanced AI technology and greater investment.

“We are excited about the AI-assisted claims management capabilities Marcura is developing. This continued investment at scale will benefit both our team and our customers,” he said.

Following the acquisition, Fairway Maritime will be fully integrated into Marcura Claims. Fairway’s team of analysts will continue serving existing customers while contributing their expertise to Marcura’s global demurrage management portfolio.

Marcura said Fairway Maritime customers will experience uninterrupted service, supported by the company’s global infrastructure and continued technology investment. Tom Black will also remain with Marcura in an advisory role.

Marcura provides digital solutions for the global shipping industry, connecting critical operational workflows ranging from port spend management and procurement to compliance and financial transactions.

Founded in 2001 and headquartered in Dubai, the company serves more than 950 shipping companies worldwide with the support of over 1,000 maritime specialists.

Each year, Marcura processes more than 200,000 port calls and over US$17 billion in payments. The company also manages monthly payroll payments for more than 150,000 seafarers in over 150 currencies.