Jakartaweekly.com – To ensure customer comfort and safety during the 2026 Eid holiday period, Nissan Indonesia has prepared 16 authorized service workshops that are scheduled to operate from 19–24 March 2026, following the operating hours of each respective dealer, with the exception of Eid Day as determined by the government.
In addition to the Standby Workshop services, Nissan Indonesia will also provide Emergency Roadside Assistance (ERA) operating 24 hours a day in 8 cities across Indonesia. This initiative reflects Nissan Indonesia’s commitment to delivering responsive and reliable after-sales services, allowing customers to travel for the Eid homecoming or holiday with greater peace of mind.
The Eid homecoming period is often marked by a significant increase in vehicles on the road and the challenges of long-distance travel. In response, Nissan ensures that its authorized workshops remain operational with the support of certified technicians and service advisors, as well as the availability of genuine Nissan spare parts to address emergency needs or routine servicing during the Eid holiday period.
Nissan’s Standby Workshops are available at various strategic locations along major homecoming routes to make it easier for customers to access services when needed. Nissan has also prepared 24-hour Emergency Roadside Assistance (ERA) services available daily in eight major cities.
These services provide rapid assistance for on-road issues such as flat tires, keys locked inside the vehicle, weak or dead batteries, running out of fuel, and towing services in accordance with Nissan ERA24 provisions.
The availability of Standby Workshops and ERA services is expected to help Nissan vehicle owners continue their journeys with greater peace of mind without having to delay their travel plans when facing technical issues on the road.
This initiative reflects Nissan’s commitment to supporting customers not only at the point of purchase but throughout their entire ownership experience. Nissan believes that responsive, reliable, and easily accessible after-sales service is an essential part of a positive driving experience.
Customers can obtain complete information regarding the locations of Standby Workshops and ERA services through the official Nissan Indonesia website or by contacting NICOLE at 1500023.
Through these services, Nissan hopes that the 2026 Eid homecoming and holiday travel period will be safer, more comfortable, and worry-free for all Nissan vehicle owners across Indonesia. (***)