JAKARTA, Jakartaweekly.com—The Indonesian Consumers Foundation (YLKI) has urged the Ministry of Communication and Digital Affairs (Komdigi), telecommunications operators, and the Business Competition Supervisory Commission (KPPU) to immediately implement Constitutional Court Decision No. 273/PUU-XXIII/2025 concerning the practice of the expiration of unused internet data quotas.
Rio Priambodo, Executive Secretary of YLKI, said the ruling marks a significant milestone in strengthening consumer rights protection.
“It must be followed up immediately through concrete measures,” he said recently.
First, he said, Komdigi should promptly draft implementing regulations for the Constitutional Court ruling to serve as guidelines for all telecommunications service providers.
According to him, the regulations should establish the implementation mechanism, including service options that allow consumers to carry over and use their remaining data allowance, minimum service standards, transparency requirements, monitoring mechanisms, and sanctions for operators that fail to comply.
“Komdigi should also set a clear implementation deadline so that the Constitutional Court’s ruling is not left pending and can provide legal certainty for both consumers and business operators,” he said.
YLKI also urged Komdigi to ensure that rollover data packages are not priced excessively, preventing consumers from being able to afford such products.
Second, YLKI called on all telecommunications operators to immediately adjust their terms and conditions, operational systems, and business models in line with the Constitutional Court’s ruling.
He said operators must provide service options that enable consumers to continue using their remaining internet quota, as mandated by the Court.
“In addition, operators are obligated to provide honest, transparent, easily understandable, and non-misleading information regarding consumers’ rights,” he said.
He stressed that implementation of the Constitutional Court ruling should not be used as a justification for imposing additional charges that would ultimately reduce the benefits received by consumers.
Third, YLKI urged the KPPU to actively oversee the implementation of the ruling. Changes to operators’ business models, he said, must not create opportunities for cartel practices, price-fixing, or other forms of unfair business competition that could harm consumers.
He added that the KPPU should also assess the ruling’s impact on the competitive structure of the telecommunications industry to ensure a healthy, competitive business environment that encourages better service quality.
Rio emphasized that YLKI will continue monitoring the implementation of Constitutional Court Decision No. 273 and push for effective oversight to ensure that practices detrimental to consumers are eliminated.
According to him, the ruling should serve as a turning point toward a telecommunications industry that is more equitable, transparent, accountable, and firmly oriented toward protecting consumers’ rights.