ESG UPDATE

Unused data quota rules

Paid for, Still Lost: Why Customers Are Still Losing Unused Data

JAKARTA, Jakartaweekly.com—Every month, there is one thing that leaves Zaniar frustrated: watching the unused internet data on her phone disappear when her package expires. For the past three months, from July to September 2026, she continued to experience the same problem. And the amount of data left unused was far from insignificant. She typically had […]

3 weeks ago

Unused Data Quota Rules May Pressure Telecom Margins in Short Term

JAKARTA, Jakartaweekly.com — Telecommunications companies’ revenues could come under pressure after the Ministry of Communication and Digital Affairs (Komdigi) prohibited operators from forfeiting customers’ unused internet data quotas and required them to provide several options to protect remaining data allowances. The Ministry of Communication and Digital Affairs (Komdigi) recently issued Ministerial Circular Letter No. 4 […]

2 months ago